Friday, January 7, 2011

Help Making Money



As we get ready for John Boehner to take the gavel from Nancy Pelosi on Wednesday, I find myself thinking back to the last time a Republican speaker took control of the House from a Democrat -- and reflecting on how far down the wrong road we have traveled since then.



It was January 1995, and Newt Gingrich, now considered a right-wing bomb thrower, was taking the gavel from Tom Foley. After taking the oath of office, he delivered a speech that praised FDR as "the greatest president of the 20th century" and presented concern for the least among us as a shared national objective. "The balanced budget is the right thing to do," he said. "But it does not in my mind have the moral urgency of coming to grips with what is happening to the poorest Americans."



For the incoming Republican speaker, reducing poverty and lifting the poor into the middle class was a moral imperative beyond the left vs. right battlefield -- not just the purview of lefties, socialists, and community organizers:

I say to those Republicans who believe in total privatization, you cannot believe in the Good Samaritan and explain that as long as business is making money we can walk by a fellow American who is hurt and not do something.... If you cannot afford to leave the public housing project, you are not free. If you do not know how to find a job and do not know how to create a job, you are not free. If you cannot find a place that will educate you, you are not free. If you are afraid to walk to the store because you could get killed, you are not free.


So now, with poverty higher than it was 16 years ago, with greater income inequality, and with the middle class struggling to hold on, what will Speaker Boehner make his number one priority? According to the Washington Post, it's "cutting spending," followed by repealing the healthcare law, and "helping get our economy moving" (no specifics on how he plans to do that).



Yet we saw on 60 Minutes that he's very aware of how fragile the American Dream has become, telling Lesley Stahl, "I can't go to a school anymore. I used to go to a lot of schools. And you see all these little kids running around. Can't talk about it." And he choked up when he did try to talk about "making sure these kids have a shot at the American Dream, like I did. It's important."





Interestingly, in his first speech as speaker, Gingrich also talked about being moved by the woes of school kids.



"I have seldom been more shaken," he said, "than I was after the election when I had breakfast with two members of the Black Caucus. One of them said to me, 'Can you imagine what it is like to visit a first-grade class and realize that every fourth or fifth young boy in that class may be dead or in jail within 15 years? And they are your constituents and you are helpless to change it?' For some reason, I do not know why, maybe because I visit a lot of schools, that got through. I mean, that personalized it. That made it real, not just statistics, but real people."



But the trajectory of our political discourse over the last decade and a half has meant that taking on poverty has gone from a moral imperative and shared national objective to an afterthought -- or no thought at all.



The question is, is there anything that can be done to help Boehner make the connection between the policies he supports and the effect those policies have on the kids who bring him to tears?



Newt Gingrich failed to follow through on the moral imperative he identified in his first speech as speaker, trading in his moral vision and replacing it 15 months later with an announcement that the Republican agenda could be reduced to six words: "Earn more, keep more, do more."



Will Boehner's take be "Earn more, keep more, cut more"? Or is there a chance he will surprise us? Maybe it's because it's close enough to Christmas that I still believe in miracles, but wouldn't it be great if the John Boehner who takes the gavel on Wednesday is the one who weeps at the thought of kids denied a shot at the American Dream?











Now that it’s 2011 and we’re back in the swing of things, a lot of startups are already undoubtedly laying out their launch plans for the year. And while anytime seems like a good time around these parts, a lot of startups pencil in the SXSW festival in Austin, Texas as a good potential launching point. Why? Because it’s early in the year (early March), with a ton of people and hype, and a few of the most successful launches in recent years took place there.


You can always tell the most successful launches because the press the following year will say, “who is going to be this year’s ______ of SXSW?” The two most obvious companies that fit that bill are Twitter and Foursquare. (Well technically Twitter didn’t launch at SXSW, but that was definitely their coming out party in 2007.) And coincidentally, two founders of those two companies have taken to Quora today to both answer the question: What is the process involved in launching a startup at SXSW?


Yes, I get to write about Twitter, Foursquare, and Quora in the same post.


Twitter co-founder Evan Williams notes that Twitter launched prior to SXSW “to a whimper”. He says that the company made a decision to target SXSW for some publicity in 2007 simply because it seemed like a lot of the then “thousands” of Twitter early-adopters were heading there. He specifically credits two things they did there with helping the explosion of interest.


First, they set up a tweet visualization screens and negotiated with the conference to put them in the main hallways in the Austin Convention Center. “This is something they’d never done before, but we didn’t want a booth on the trade show floor, because we knew hallways is where the action was. We paid $11K for this and set up the TVs ourselves. (This was about the only money Twitter’s *ever* spent on marketing.),” Williams notes.


The second thing they did was to create a SXSW-specific feature that allowed people to join Twitter simply by texting “join sxsw” to their 40404 SMS shortcode. When people did that, they would show up on the screens around the conference. And you’d be following the half-dozen Twitter “ambassadors” that were other users at the conference (consider that the first SUL).


Williams notes, however, that it didn’t seem like a ton of people signed up for the service that way.


I don’t know what was the most important factor, but networks are all about critical mass, so doubling down on the momentum seemed like a good idea. And something clicked,” he concludes.


Foursquare co-founder Dennis Crowley offers a different take. His big launch was two years later, at SXSW 2009, and the conference was already much larger at that point. His two main keys to a big SXSW launch are to “hustle” and to do everything in your power to get viral word-of-mouth buzz just before the conference. “Start telling friends and stranger to try out your app,” Crowley writes, saying that they spent $0 on marketing that year.


As for hustling, Crowley says that “we started in January and flipped the switch on 4SQ the Thursday before SXSW. Me & Naveen [his co-founder] were both coding in the airport, on the tarmac, on the runway.”


Crowley also says that you should take advantage of Twitter early on for both feedback and support. “Try to answer as many support + feature requests tweets you can. Get people to spread the love,” he writes.


He also suggests using a service like GetSatisfaction to gather a collection of “superusers” to help out with troubleshooting and bugs.


Finally, he says that it’s probably wise to have someone not at SXSW watching the ship during the actual conference. “It’ll help while you’re doing your thing in Austin,” he says.


But Crowley’s most interesting tidbit comes in a comment below his answer:


don’t focus on the press / media / bloggers.


Focus on making something you think is awesome. Focus on making something you think other people will also think is awesome. The rest will prob just happen.


In an answer below that, Kevin Marks leaves another crucial point:


FIrst of all, be sure that your startup makes sense for SXSW – both Twitter and Foursquare (and indeed Dodgeball) were highly suitable for thousands of geeks crammed into a smallish downtown with intermittent net connectivity and a desire to co-ordinate with each other.


If your startup is an Enterprise Sales tool, you might be better off launching somewhere else.


Consider this the official countdown kickoff to the “who will be this year’s ______ at SXSW” stories.



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